Below are some commonly asked questions we receive from our clients prior to ticket and package delivery. If you have a question about the event or about concierge services provided, please call 877.337.2959.
Gates open at 8 a.m.
Business casual, at a minimum, is recommended for patrons in premium indoor seats where a dress code is enforced. Check ChurchillDowns.com for details. In other areas of the track dress for comfort and style. Hats are encouraged.
The first race of the day is typically at 10:30 a. m., with the Kentucky Derby 2020 running at approximately 6:50 p.m.
The first race of the day is typically at 10:30 a. m., with the Kentucky Oaks running at approximately 6:12 p.m.
Alcoholic beverages, briefcases, luggage, bottles, cans, coolers, grills, thermoses, umbrellas, wagons, and weapons are not permitted inside Churchill Downs. For full details, visit ChurchillDowns.com
Race day tickets are normally delivered approximately 10-21 days prior to the event. Special arrangements, including courier and hotel delivery, are also available and used upon arrangement. Tickets orders that are shipped (FedEx/UPS) require adult signature for acceptance. Hotel package customers pick up race day tickets at the hotel on the day of check-in unless otherwise arranged. Special expedited requests are considered. Valid tickets will be delivered in time for the event or your money back.
Stolen, destroyed, or lost tickets cannot be replaced.
You can order tickets from www.DerbyDeals.com right after Derby and year round